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Utilities for the Raven

14 Raven CDMA User Guide for Verizon, version 2.23

Modem Doctor

Modem Doctor is a troubleshooting utility. This utility will allow you to get a log

file of the Raven activity which you can then send to AirLink support, erase the

current configuration completely, and temporarily set the Raven to a known serial

configuration to aid in trouble shooting.

FIGURE 5. Modem Doctor

1 2 ... 15 16 17 18 19 20 21 22 23 24 25 ... 114 115

Raven CDMA/1x 1
Important Notice 2
Safety and Hazards 2
Limitation of Liability 2
Contents 3
Introduction to 7
CDMA Overview 8
Equipment 9
Common Uses for the Raven 10
Introduction to Raven CDMA 11
Activation of the Raven 12
Raven Indicator Lights 14
Activation of the Raven CDMA 15
Utilities for the Raven 16
Wireless ACE 3G 17
FIGURE 2. AceNet 18
FIGURE 3. AceView 19
Modem Doctor 20
IP Manager 21
Fully Qualified Domain Name 22
Dynamic Name Resolution 22
Restrictions for Modem Name 24
• Can include a hyphen (-) 24
• Cannot contain spaces 24
Configuring DNS 25
PPP-Peer 26
Keepalive 27
Data usage using Keepalive 28
Host Modes 29
PassThru Mode 31
PPP Mode 32
Slip Mode 32
UDP Pad Mode 33
Reliable UDP 34
TCP PAD Mode 35
Hybrid Modes 36
Hybrid Mode Settings 37
Modbus/BSAP 38
Configuration 38
Telemetry 39
Remote Terminal Unit (RTU) 39
Modbus TCP/IP 40
Raven Modbus on UDP 40
Modbus on UDP 41
Modbus/BSAP Configuration 42
Default Power-up Mode 44
Host Raven IP 44
Dynamic IPs 44
RTU settings 45
RTU to Raven setup 46
Power Connections 46
Simple Network 47
Management Protocol 47
Raven SNMP Configuration 48
Security Level 49
User Name and Password 49
Trap Destination 51
Hardware Installation 52
Connecting power 53
Specifications for the 54
Raven CDMA 54
Modem Idle Transmitting 55
Mounting Kit 57
AT Commands 59
Direct Serial Connection 62
AT Command Tables 63
Information Commands 64
TABLE 2 66
Basic Commands 67
Activation 68
Cellular Network 70
Local Network and Host Modes 71
PassThru 71
O=Odd E=Even N=None M=Mark 73
Direct Communication 78
Time/Date 82
Friends Mode 83
Logging 88
Modbus Settings 89
TABLE 16. Modbus Settings 91
SMTP/SMS 92
Other Settings 96
Example of the MIB trap 97
Troubleshooting 106
What is the COM1000? 111
Support web site 115
Contacting Technical Support 115

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